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Statements from his current Supervisors

"Kevin has become well known around the field crews for his gift of gab, never ending smile, and most importantly his commitment to his job and his patients. Kevin constantly goes above and beyond to ensure that he is providing the best care for his patients. This has been made evident by the multiple times he has provided STARCARE to his patients, the compliments the supervisor's group has received, and his willingness to help out in any situation. It doesn't matter what task Kevin is asked to do, he is always happy to help and you better be sure that he is doing it with a smile on his face. Kevin has proven himself to be an incredibly competent in his role, made evident by the fact that he is an FTO, leading the way for our newly hired EMT-B and AEMTs. I can think of no one better to receive this award than someone who in just over a year and a half of employment has made himself a household name." "Kevin Mortlock consistently represents the very best of what we want our providers to be, both clinically and in how we show up for our community. Kevin's name comes up regularly on supervisor reports, and not just from one source. He is consistently recognized by law enforcement, fire, hospital staff, patients, and partner agencies as someone who is communicative, collaborative, kind, and genuinely helpful. That kind of feedback, across multiple touchpoints, speaks to the level of professionalism and patient-centered care he brings to every interaction. What stands out about Kevin is how naturally he goes above and beyond. It's not uncommon to hear about him stopping to help someone in the community, whether that's fixing a kid's bike chain or helping someone jump their car, all while still maintaining a high level of clinical performance within the ILS division. He represents REMSA Health in a way that builds trust and leaves a lasting impression on the people we serve. Clinically, Kevin provides strong, consistent care and takes pride in doing the job well. He is an advocate for his patients, ensuring they feel heard and supported throughout their interaction with him. He communicates effectively with both patients and partner agencies, which helps create a smoother, more collaborative experience for everyone involved in patient care. He's also someone who contributes positively to the work environment. Kevin shows up prepared, keeps his truck ready, and brings a positive attitude to every shift. He's known for being approachable and upbeat, and he maintains that mindset even on late calls or challenging shifts, which has a real impact on the crews around him. Kevin is committed to continuing to grow as a provider. He regularly seeks out feedback, often stopping by to debrief calls or ask questions so he can improve for the next one. That level of self-awareness and dedication to getting better is exactly what we want to see in our providers. Kevin's consistency, professionalism, and genuine care for others make him an outstanding representative of Ground Operations. He embodies the qualities this award is meant to recognize and is more than deserving of being named Provider of the Year."

 
 
 

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